AI voice agents are changing phone support by improving response times and...

https://highstylife.com/what-is-the-fastest-way-to-spot-if-a-voice-agent-will-fail-in-production/

AI voice agents are changing phone support by improving response times and making interactions smoother. Features like low end-to-end latency help keep conversations timely, while barge-in allows customers to speak over prompts without waiting