Every missed call is a client handing their case to your competitor. I spent...

https://star-wiki.win/index.php/What_Metrics_Should_You_Actually_Track_After_Hiring_an_Answering_Service%3F

Every missed call is a client handing their case to your competitor. I spent nine years auditing intake logs, and the data is clear: if you aren’t answering live, you’re losing revenue