Listen without rushing to fix things, ask what would help, and offer one step,...

https://charlie-wiki.win/index.php/How_Do_I_Know_If_Outpatient_Care_Is_Enough%3F

Listen without rushing to fix things, ask what would help, and offer one step, like going to an appointment together. Say, “I’m here. Want company or help making a call?” Set kind boundaries. Support may take more than one conversation.