online management reputation 2
https://myreputationmanagementnotes.northstarcolumn.com/posts/building-a-reputation-management-business-that-actually-protects-your-clients
Online reputation management is about monitoring and shaping how people perceive you or your brand on the internet. It involves responding to reviews, addressing negative comments, and highlighting positive content to maintain a trustworthy image. For businesses, this can mean the difference between gaining loyal customers or losing them to a single bad review. It's an ongoing process that requires attention and strategy.